Privacy Policy
Effective date: September 5, 2026
This policy describes what data the "Exits" mobile app, the exits.zone website and the app.exits.zone account area (the "Service") collect, how it is used, and what rights you have as a user. By using the Service, you agree to this policy.
1. What data we collect
- Account data — the email address used for registration and sign-in.
- Profile data — name, nickname, photo, home dropzone, social media links and other information you provide voluntarily.
- Jump data — logbook entries: date, dropzone, aircraft, altitude, gear, notes and related statistics.
- Location data — GPS coordinates, altitude and speed recorded as your jump track. Location is collected only while a track recording is in progress — you start and stop it yourself — and only after you have granted the app location permission in your device settings. Outside of track recording, the app does not track your location. The track is stored as part of the jump entry and is deleted together with it.
- Media files — photos and videos you attach to your jumps.
- Push tokens — a technical device identifier used to deliver notifications.
- Technical data — device model, OS version and error logs needed for support and troubleshooting.
Separately from user data, exits.zone publishes skydiving competition results compiled from openly published sources — including the names of athletes who may not be users of the Service. This data is not collected through the Service and is not linked to any account; how to ask for its correction or removal is described on a separate page, "Removal and Correction of Results Data".
2. Why we use the data
- operating the Service: keeping the logbook, syncing between devices;
- recording and displaying your jump track: trajectory, altitude and speed based on location data;
- social features: profile, follows, feed — within the privacy settings you choose;
- delivering the notifications you have enabled;
- user support and fixing errors.
We do not sell personal data and do not use it for advertising.
3. Where the data is stored
The Service relies on third-party processing platforms:
- Supabase — database and authentication;
- Yandex Object Storage — media file storage;
- Firebase Cloud Messaging (Google) — push notification delivery;
- Yandex Metrica — visit statistics for the website and the account area.
The app.exits.zone account area stores technical items in your browser that it needs in order to work: a session cookie (so that you stay signed in) and auxiliary sign-in cookies, a cookie with your chosen interface language, a cookie holding the page to return you to after sign-in, your chosen colour theme, and drafts of the forms you fill in — the drafts live within the browser tab and are erased when you sign out. The account area sets no advertising cookies.
In addition, the website and the account area run the Yandex Metrica counter: it sets its own cookies and collects anonymised visit statistics — the address and title of the page, the referring source, the device and browser type, and an approximate location derived from the IP address. The address and the title are sent as they are, including the identifier and the number of a jump on that jump's page. The contents of your jump notes, your profile data and your settings are not passed to the counter. In the account area the counter is additionally told that a person started signing in or registering and that the attempt failed — without the email address or any other data that could identify you: this is there to show where sign-in breaks, not who failed it. Session recording (Webvisor) in the account area is disabled — screens showing your jump log, profile and settings are not recorded and are never sent out.
You can opt out of Yandex Metrica statistics: there is an official opt-out extension that disables the counter in every browser where it is installed. How Yandex processes the data it receives is described in the Yandex privacy policy.
4. Profile privacy
You control the visibility of your data: a private profile shows statistics and posts only to approved followers. Public profile data (name, nickname, photo) is visible to other users of the Service. Jump tracks follow the same privacy settings as the rest of your logbook data.
5. Your rights
- view and edit your profile data — in the mobile app and in the app.exits.zone account area;
- delete your account with all its data — by either of two equal paths: in the app.exits.zone account area (Settings → Delete account) or in the mobile app (Profile → Settings → Delete account). Deletion is irreversible and works identically either way: your profile, logbook entries with their tracks and media, gear, training programs, the dropzones you created (along with the references to them in other users' entries) and the account record itself are removed. Sessions on all your devices end; the mobile app signs out and clears its local data the next time it reaches the network. Your email address is released after deletion — you can sign up with it again, but the old data is not linked to the new account;
- a note about profile images. The avatar and cover image you uploaded remain in object storage after the account is deleted: the deletion procedure does not touch them. They are no longer linked to any account and are not shown anywhere in the Service, but they stay reachable by direct link;
- request a copy or deletion of your data by emailing support@exits.zone. Published competition results follow a separate procedure — see "Removal and Correction of Results Data".
6. Children's data
The Service is not intended for persons under 16, and we do not knowingly collect their data.
7. Changes to this policy
We may update this policy; the current version is always available on this page. We will announce significant changes in the app.
8. Contact
For data processing questions: support@exits.zone.